The activity log

Activity Log in the menu gives you an overview of all lock events in your organization — useful for incidents, internal control, and troubleshooting.

What the log shows

Every event has a timestamp, user, lock, action, and result. Typical events:

• Lock access — someone unlocked or used a key on a lock.
• Sessions — sign-in and sign-out in the app, including expired sessions.
• Keys — keys fetched, or downloaded for offline use.
• Diagnostics — diagnostic reports submitted from the app.

Filtering

Combine filters to find what you’re looking for:

• From/to date — narrow the time range.
• Users, locks, or phones — search and select.
• Type — lock access, sessions, keys, or diagnostics.

Clear filters takes you back to the full list.

Typical questions the log answers

• Who visited a service recipient last night?
• Did the employee actually fetch keys before the home visit?
• Why did the door opening fail — and at which step?

Tip

Every employee and every lock also has its own activity history on its detail page — often the fastest route when you already know who or what it concerns.