The transition from the old solution

The transition to the new portal happens organization by organization, in collaboration with you. This page sums up what happens — and what doesn’t.

This happens automatically

• All data comes along: employees, groups, locks, phones, and access are carried over. You don’t need to re-register anything.
• Access keeps working: employees notice no change in their day — doors open with the phone as before.

What’s new for you as an administrator

• A new address for the portal — you get the link at transition time.
• A new sign-in — you sign in with your work account, without a separate portal password. See the sign-in guide.
• A new interface — the content is familiar, but the screens are new. The quick start walks you through the essentials.

Transition checklist

1. Sign in and confirm you land in the right organization.
2. Review the lists: do employees, groups, and locks match what you expect?
3. Try a common task — for example granting an employee access.
4. Report through the agreed channel if anything looks wrong.

Note

The timing and details for your organization are agreed with you directly, in advance. No organization is moved without notice.