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How digital key access works

Digital keys in the portal follow one simple model:

Employee → Group → Locks

  • An employee is registered once, with name and email.
  • Employees are added to groups — for example a zone, route, or department.
  • Each group is linked to a set of locks. Group membership = a digital key to all the group’s locks, used via the mobile phone.

The Accessible Locks tab shows every lock an employee can open

What this means in practice

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  • New employee in zone north? Add them to the zone north group — done. No individual locks to manage.
  • New resident in zone north? Add the resident’s lock to the group — everyone in the zone gets access at once.
  • An employee switches zones? Remove from one group, add to another.

Time-based access

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Group memberships can have Valid From and Valid To dates. Use them for temp positions, project periods, and planned changes — access starts and ends automatically on the date, with no manual follow-up.

Shutting off access fast

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Lost phone or an urgent situation: Lock Account on the employee. All access is shut off immediately, and can be restored with Unlock Account once the situation is resolved.