Administrators

Under Administrators you see everyone who has administrator access to your organization’s portal, which roles they hold, and when they last signed in.

Key things on this page

• The summary cards show the total number of administrators and how many are active.
• The list shows name, email, roles, status (Active / Inactive) and last sign-in.
• Search and filter by status or role to find a specific administrator.
• View permissions opens an overview of exactly which rights a role grants. (Available to administrators who can assign roles themselves.)

Roles decide what each administrator sees

What an administrator can do in the portal is governed by their role. An administrator only sees the areas and actions their role grants — if the role lacks a right, the button or menu item is hidden, not just disabled.

• Partner administrator — administers across several organizations.
• Tenant administrator — full administration within their own organization.
• Custom roles — tailored roles with a selected set of rights, optionally limited to specific areas of responsibility (tags).
• Read-only role — sees the overviews, but without editing.

Worth knowing

• Adding new administrators or changing roles is currently handled together with support. Get in touch through the agreed channel if someone should gain, change, or lose administrator access.